Hire info & T&C'S
The below details are copied from a website, we need all the similar information included on our website but we help with it as it needs to be re-written suitable for our website so it’s not copied:
HOW DO I BOOK?
Simply browse our packages then get in touch via our contact form on our website or by phone. Let us know the dates you’re interested in, location and package you wish to book.
We aim to get back to you within 24 hours.
We require a 50% deposit to book then rest fee due on delivery. Deposit can be paid by debit and credit card, (we dont take cash)which we will send a payment.Once received the booking is then confirmed
WHAT ARE THE HIRE REQUIREMENTS?
We require a 2m by 2m flat surface for the hot tub and 2.4m by 2.4m for gazebo. We can install on Grass, Decking or Patio. Please note if the decking is more than 2ft high we will not install.
We can bring the inflatables through a standard door/gate. The solids require a flat surface from where the van pulls up to where to hot tub is going. A few steps aren’t a issue. The solid tub when on its side is 6ft high and 900mm wide.
WHAT TO EXPECT ON SET UP?
We deliver the hot tub a day early to allow to heat up which can take upto 24 hours. Our driver will deliver between 8 am – 5 pm please note when booking we dont give time slots for setup and the same for pickup . It takes us around 45 mins to set up. Once set up we connect a hose and adapter to your kitchen or bathroom tap, this means you will need to be there until the tub fills this can take upto 2 hours.
WHAT TO EXPECT WHILST ON HIRE?
Our hot tubs are really easy to use. We provide you with a USER GUIDE and ERROR GUIDE. If you have any problems during your hire drivers will be available up until 6PM for call outs. Charges may be applied if not a fault with our equipment.
WHAT TO EXPECT ON PICK UP?
On the last night of hire we require you to turn off the hot tub and begin emptying. Simply lift the plug on the hot tub floor and it will slowly empty overnight. If you require us to empty into a drain on pick up we charge £25 for the time involved.
Terms & Conditions
- The hot tub, gazebo and accessories are 100% your responsibility whilst on hire. Any damage will result in us keeping your deposit.
- Children under 12 years old must be supervised at all times.
- If your experiencing errors on the machine which can not be fixed using our USER GUIDE please contact us ASAP and we will either come and fix or arrange a replacement.
- If we can not sort any issues you’re experiencing and the problem is our fault we may part refund or offer a free hire where available.